"UK Only Call Centre"
Is it just me, or does anyone else feel that this statement in many adverts now is tantamount to casual racism? Maybe I'm sensitive to this because I spent three months successfully training Indians to do my job, which is more complex than a call centre one, but in my experience, the service you get from a company is to do with how well the company is run, not which nationality the call centre employees are. In my office, we often have employees from the Bangalore office working for several months, so god alone knows what they make of it. For me, it's a rather depressing indictment of how threatened a lot of Brits are when they hear a foreign accent on the end of the phone, which really shouldn't be the case in this day and age.